Breakages/spills

All shoppers

When a spill or breakage occurs, the value of the item at cost price is to be entered as stock loss. If a spill is caused by a shopper, Alfalfa House has no expectation that they will pay for the stock loss. However, if a shopper offers to make a payment for the stock loss, it is to be gratefully accepted and entered as part of the shopper's invoice. A sign with the words 'Alfalfa House appreciates any donation for any spills and breakages.' is to be placed prominently in the shop.

Staff and volunteers

When a spill or breakage occurs, the value of the item at cost price is to be entered as stock loss. If a spill is caused by a staff member or volunteer, Alfalfa House has no expectation that they will pay for the stock loss. However, if a staff member or volunteer offers to make a payment for the stock loss, it is to be gratefully accepted and entered into their membership record and paid for at their next shop.